Refund & Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below.
1. Return Eligibility
To be eligible for a return:
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The item must be unopened, unused, and in its original packaging
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The return request must be submitted within 14 days of delivery
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You must provide proof of purchase (order number or confirmation email)
2. Return Process
To initiate a return, please email us at [insert support email] with your:
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Order number
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Reason for return
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Any relevant photos (if product is damaged)
Once approved, you’ll receive return instructions. Customers are responsible for return shipping unless the product was received damaged or incorrect.
3. Refunds
Once we receive and inspect the returned item, refunds will be issued to your original payment method within 5–10 business days.
4. Non-Refundable Items
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Opened or used products
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Products returned after 14 days
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Sale items or promotional bundles